{"id":3728,"date":"2015-09-24T04:16:05","date_gmt":"2015-09-24T09:16:05","guid":{"rendered":"https:\/\/www.insta-pro.com\/fr\/2015\/12\/service-a-la-clientele-et-equipement-de-qualite-reussite\/"},"modified":"2015-12-04T07:55:09","modified_gmt":"2015-12-04T13:55:09","slug":"service-a-la-clientele-et-equipement-de-qualite-reussite","status":"publish","type":"post","link":"https:\/\/instapro.spinuhost.com\/fr\/blog\/strategie-commerciale-et-financement\/service-a-la-clientele-et-equipement-de-qualite-reussite\/","title":{"rendered":"Service \u00e0 la client\u00e8le et \u00e9quipement de qualit\u00e9 = r\u00e9ussite"},"content":{"rendered":"<p><a href=\"http:\/\/blog.insta-pro.com-content\/uploads\/2015\/09\/Rick-Chase.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2450\" src=\"http:\/\/blog.insta-pro.com-content\/uploads\/2015\/09\/Rick-Chase-300x225.jpg\" alt=\"Rick Chase\" width=\"500\" height=\"375\" \/><\/a><\/p>\n<p>Bien que l\u2019Iowa soit bien loin de la Birmanie, je me suis senti comme chez moi au cours d\u2019un s\u00e9jour r\u00e9cent de trois jours, pour une formation commerciale au si\u00e8ge d\u2019Insta-Pro Intl \u00e0 Urbandale (une ville dans la banlieue de Des Moines, Iowa, \u00c9tats-Unis).&#160; Bien que sa population d\u00e9passe tout juste 200&#160;000 habitants, Des Moines est l\u2019une des villes d\u2019Am\u00e9rique les plus propices au commerce et est un emplacement central pour la recherche agronomique et le d\u00e9veloppement de produits, ce qui en fait un lieu id\u00e9al pour le si\u00e8ge social d\u2019Insta-Pro Intl.&#160;&#160;Il y a tr\u00e8s peu de circulation en ville, l\u2019air est pur et les infrastructures sont excellentes&#160;; j\u2019ai vraiment appr\u00e9ci\u00e9 cet endroit.&#160; Urbandale est un emplacement central qui permet la livraison efficace, nationale ou internationale, de machines et de pi\u00e8ces.<\/p>\n<p>Pendant mon s\u00e9jour, j\u2019ai rencontr\u00e9 l\u2019\u00e9quipe Insta-Pro Intl qui travaille depuis le bureau d\u2019Urbandale.&#160; J\u2019ai rencontr\u00e9 Karl Arnold, premier vice-pr\u00e9sident des ventes et marketing.&#160; Alors qu\u2019il devait partir en Am\u00e9rique du Sud l\u2019apr\u00e8s-midi, Karl a pris le temps de m\u2019expliquer patiemment les strat\u00e9gies de marketing et vente.&#160; Ce qui est ressorti de cette session, ce sont les trois piliers de la r\u00e9ussite&#160;: 1)&#160;\u00c9quipement de qualit\u00e9&#160;; 2)&#160;Assistance \u00e0 la client\u00e8le exceptionnelle et 3)&#160;Production optimale.&#160; C\u2019est facile \u00e0 dire, mais quand vous voyez leurs \u00e9quipements, rencontrez leurs \u00e9quipes et d\u00e9couvrez leurs proc\u00e9d\u00e9s, vous savez que ce ne sont pas des paroles en l\u2019air.<\/p>\n<p>J\u2019ai ensuite rencontr\u00e9 Tori, coordinatrice du marketing, et Sophie, sa stagiaire.&#160;&#160; Tori a une grande consid\u00e9ration pour la marque et travaille dur pour montrer que l\u2019entreprise m\u00e9rite notre int\u00e9r\u00eat.&#160; Tori porte beaucoup d\u2019attention \u00e0 sa marque parce qu\u2019elle est attentive aux personnes qu\u2019elle repr\u00e9sente, particuli\u00e8rement les clients et les utilisateurs finaux. &#160;Je suis sensible \u00e0 \u00e7a, car je vois la pr\u00e9sence d\u2019Insta-Pro Intl en Birmanie comme un catalyseur pour le changement social afin d\u2019aider \u00e0 am\u00e9liorer le niveau de vie, sp\u00e9cialement pour les femmes, et pour cr\u00e9er une cha\u00eene de valeur alimentaire meilleure et plus s\u00e9curitaire.<\/p>\n<p>Durant ces trois jours, j\u2019ai \u00e9galement appris pourquoi les pi\u00e8ces et services Insta-Pro Intl sont de v\u00e9ritables arguments de vente face aux clients potentiels.&#160; <a href=\"https:\/\/www.insta-pro.com\/products-services\/screw-analysis.html\">Nos pi\u00e8ces sont plus durables que celles de la concurrence <\/a>et certains des clients de la concurrence finissent m\u00eame par utiliser nos pi\u00e8ces, parce qu\u2019elles sont les meilleures. &#160;J\u2019attendais particuli\u00e8rement de rencontrer le Dr Dave Albin, technicien en nutrition appliqu\u00e9e, et le Dr  Nabil Said, vice-pr\u00e9sident nutrition et technologies d\u2019extrusion, deux nutritionnistes toujours pr\u00eats \u00e0 aider les clients pour produire des produits de haute qualit\u00e9 nutritionnelle.<\/p>\n<p>J\u2019ai \u00e9t\u00e9 \u00e9galement ravi de rencontrer le PDG, Kevin Kacere.&#160; Kevin a pass\u00e9 la soir\u00e9e \u00e0 me faire visiter Des Moines et partager son parcours autour d\u2019un hamburger et d\u2019une bi\u00e8re \u00e0 la cerise.&#160; Ce temps pass\u00e9 en sa compagnie m\u2019a permis de voir combien il \u00e9tait impliqu\u00e9 dans l\u2019entreprise, et dans ses relations avec les clients et les employ\u00e9s.<\/p>\n<p>Ma visite chez Insta-Pro Intl a \u00e9t\u00e9 courte mais efficace.&#160; Le personnel est extr\u00eamement agr\u00e9able et leurs machines refl\u00e8tent parfaitement la grande qualit\u00e9 de ces personnes.&#160; Je suis reparti en Birmanie convaincu d\u2019\u00eatre soutenu par 100&#160;ans d\u2019exp\u00e9rience collective.&#160;&#160;Avec une telle abondance de ressources auxquelles je peux faire appel pour aider mes clients, je suis capable d\u2019expliquer \u00e0 ces derniers pourquoi les \u00e9quipements Insta-Pro Intl ont gagn\u00e9 cette r\u00e9putation d\u2019excellence technologique, de qualit\u00e9 nutritionnelle sup\u00e9rieure du produit fini et de services complets avant et apr\u00e8s la vente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bien que l\u2019Iowa soit bien loin de la Birmanie, je me suis senti comme chez moi au cours d\u2019un s\u00e9jour r\u00e9cent de trois jours, pour une formation commerciale au si\u00e8ge d\u2019Insta-Pro Intl \u00e0 Urbandale (une ville dans la banlieue de Des Moines, Iowa, \u00c9tats-Unis).&#160; Bien que sa population d\u00e9passe tout juste 200&#160;000 habitants, Des Moines [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":5048,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8203],"tags":[578,595],"class_list":["post-3728","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategie-commerciale-et-financement","tag-equipement-durable-et-fiable-fr","tag-assistance-a-la-clientele"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service \u00e0 la client\u00e8le et \u00e9quipement de qualit\u00e9 = r\u00e9ussite - Insta-Pro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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