{"id":8950,"date":"2014-04-08T09:00:53","date_gmt":"2014-04-08T14:00:53","guid":{"rendered":"https:\/\/www.insta-pro.com\/2014\/04\/08\/departamentos-de-servicio-y-mantenimiento-programado\/"},"modified":"2017-03-30T14:03:04","modified_gmt":"2017-03-30T19:03:04","slug":"departamentos-de-servicio-y-mantenimiento-programado","status":"publish","type":"post","link":"https:\/\/instapro.spinuhost.com\/es\/blog\/ingenieria-y-mantenimiento\/departamentos-de-servicio-y-mantenimiento-programado\/","title":{"rendered":"Departamentos de servicio y mantenimiento programado"},"content":{"rendered":"<p>El servicio postventa es un producto de valor agregado.\u00a0 A menudo, consideramos que una empresa de servicios intenta obtener m\u00e1s dinero de una compra. \u00a0Bueno, aqu\u00ed le proporcionamos motivos para reflexionar:<\/p>\n<p>Cuando no mantiene su equipo de forma regular, tiende a romperse f\u00e1cilmente o no funcionar con la misma eficacia.\u00a0 Cuando esto sucede, experimenta tiempo de inactividad que no hab\u00eda previsto.\u00a0 Este es el peor tipo de tiempo de inactividad, porque le costar\u00e1 mucho m\u00e1s que el tiempo de inactividad programado.<\/p>\n<p>\u00bfProgram\u00f3 tiempo de inactividad?\u00a0 \u00bfDe qu\u00e9 forma ayudar\u00eda la programaci\u00f3n del tiempo de inactividad?\u00a0 \u00bfEl tiempo de inactividad es improductivo?\u00a0 La respuesta es NO.\u00a0 Cuando sufre una aver\u00eda inesperada, esto puede significar un gran problema y empleados improductivos.\u00a0 Es posible que tampoco cuente con los repuestos para solucionar el problema de inmediato, lo cual generar\u00e1 un mayor tiempo de inactividad, p\u00e9rdida de producci\u00f3n, cargos adicionales por el env\u00edo acelerado, etc.<\/p>\n<p>Al programar el tiempo de inactividad, esto se convierte en un gasto que factoriza en el precio del producto, tal como lo hace con los costos operativos.<\/p>\n<p>Por ejemplo:<\/p>\n<ul>\n<li>S\u00e9 que me cuesta $3000 al d\u00eda tener la planta parada, m\u00e1s all\u00e1 del motivo.<\/li>\n<li>Si decido no programar mi tiempo de inactividad, entonces tendr\u00e9 un costo de $3000 al d\u00eda no contemplado en el presupuesto.\u00a0 Probablemente tampoco tenga los repuestos necesarios, por lo tanto, tendr\u00e9 que esperar el env\u00edo.\u00a0 Dependiendo de mi ubicaci\u00f3n, este podr\u00eda demorar hasta 10 d\u00edas.<\/li>\n<li>Entonces, habr\u00e9 sufrido una aver\u00eda que podr\u00eda costarme $30\u00a0000 \u00fanicamente en tiempo de inactividad (esto no incluye el env\u00edo acelerado), la cual podr\u00eda haberse prevenido si hubiera programado tiempo de inactividad para realizar el mantenimiento adecuado y mantenido un suministro de piezas de repuesto en el inventario para el mantenimiento o las emergencias.<\/li>\n<\/ul>\n<p>Con el mantenimiento programado no se detectar\u00e1n todos los problemas, pero siempre se encuentra algo que a lo largo podr\u00eda ahorrarle tiempo y dinero.<\/p>\n<p>Comprar un programa de servicios programados de calidad no siempre es un derroche de dinero. \u00a0En el ejemplo anterior, si le hubiera comprado un programa de servicios programados a mi proveedor de equipos, podr\u00eda haber ahorrado $30\u00a0000 en tiempo de inactividad.\u00a0 El programa de servicios de calidad se habr\u00eda pagado por s\u00ed solo e incluso habr\u00eda ahorrado una importante cantidad de dinero.<\/p>\n<p>Sugiero que haga los deberes y pregunte al proveedor de equipos qu\u00e9 tipo de programas de servicios ofrece para ayudarlo a gestionar su tiempo de inactividad y as\u00ed poder ahorrar una cantidad significativa de efectivo.<\/p>\n<p>Insta-Pro International tiene un <a href=\"https:\/\/www.insta-pro.com\/products-services\/advanced-services.html\">Departamento de Servicio Activo<\/a> con m\u00e1s de 150 a\u00f1os de experiencia combinada.\u00a0 Contamos con t\u00e9cnicos regionales para brindar ayuda en todos los rincones del mundo.\u00a0 \u00a1Llame a Ray Goodwin o a Jim Little, o env\u00edeles un correo electr\u00f3nico, para averiguar c\u00f3mo podemos ayudarlo!<\/p>\n<p>Ray Goodwin:\u00a0<a href=\"mailto:rgoodwin@insta-pro.com\">rgoodwin@insta-pro.com<\/a>\u00a0o +515-205-4719.<\/p>\n<p>Jim Little: jlittle@insta-pro.com o +515-254-1260.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El servicio postventa es un producto de valor agregado.\u00a0 A menudo, consideramos que una empresa de servicios intenta obtener m\u00e1s dinero de una compra. \u00a0Bueno, aqu\u00ed le proporcionamos motivos para reflexionar: Cuando no mantiene su equipo de forma regular, tiende a romperse f\u00e1cilmente o no funcionar con la misma eficacia.\u00a0 Cuando esto sucede, experimenta tiempo [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":11019,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7179],"tags":[821,603,728,688,822,823],"class_list":["post-8950","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ingenieria-y-mantenimiento","tag-customer-service-es","tag-atencion-al-cliente-es-2","tag-maintaining-equipment-es","tag-mantenimiento-de-la-extrusora-es","tag-parts-es","tag-service-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Departamentos de servicio y mantenimiento programado<\/title>\n<meta name=\"description\" content=\"El servicio postventa es un producto de valor agregado. 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